Telephone Tech Support for MistAway

Telephone Tech Support is priced for resolution of one issue

It is limited to:

  • Resolution of a single issue
  • 60 minutes of cumulative call time regarding that issue
  • 30 calendar days
  • whichever comes first

This allows for multiple calls regarding the same issue until it is resolved.  In this way the customer may complete tech suggestions offline and observe the system performance over several days if needed.  

Customer is responsible for completing the work suggested in a timely fashion.

We can not guarantee a problem resolution but we will make a good faith effort to assist in solving of the problem.