New gateways enjoy free subscription from date of purchase through December 31st of the then current year, thereafter annual subscriptions are the responsibility of the customer. We notify customers in December each year when it is time for renewal. No contracts, disconnect anytime.*
This subscription covers all models of iMist Gateways**. Only the most recently released model is shown in the image above.
Backend servers are the backbone of the iMist service and this subscription allows connectivity between your system, the backend, and your smartphone. The backend servers store and make available the system data from your unit and provide for commands to be executed back through the internet to your system when instructed by your smartphone.
Buy this subscription prior to Jan 10 to avoid disconnection and a subsequent re-connection fee if service is still desired. Failure to renew by January 10 will trigger a $40.00 re-connection charge to re-establish service.
- iMist connection expired for non payment or dropped due to any other reason -- then service is desired.
- Unfortunately service proration is not available to us so the current full annual subscription plus a re-connection fee would be due.
*Drop service anytime, however dropping service or failure to renew service results in disconnection. For reconnection a reconnect charge along with the then current service fee would be required.
**As of May 31, 2019 first version (2015) gateways are depreciated and are no longer serviceable.